Your privacy
Aromatize Ltd is totally committed to protecting the privacy of our site visitors and customers. Aromatize Ltd team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.

How Information about you will be used
We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks, fraud prevention, perusing debts and for the purposes of customer research and profiling or where we have your express permission to do so. We will not use your data in ways you would find unreasonable.

Communication & Marketing
If you have made a purchase from our website we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us when you become a customer of Aromatize Ltd.

Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to Aromatize Ltd website.

Other Information
Aromatize Ltd Acts as the data controller and will collect and process your information under the Legitimate Interests lawful basis. Any such information we collect will be retained for as long as we have a trading relationship and up to 10 years thereafter. You also have the right to lodge a complaint with a supervisory authority (ICO). This notice may change periodically as and when we review our privacy policies and procedures. If you require any further information regarding our privacy policies please email dataprivacy@aromatize.co.uk

All Aromatize Ltd customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you should opt-out by writing to our customer services department, or, by clicking on the "unsubscribe" link in any marketing email which we might send you.

Protecting your security
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Transfers of your Information
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Aromatize Ltd or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

- In the event that Aromatize Ltd sells or buys any business or assets;
- If Aromatize Ltd or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Aromatize Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details
If you wish to verify the details you have submitted to Aromatize Ltd you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us
Aromatize Ltd is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which Aromatize Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers (even if it is a complaint). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the Aromatize Ltd team, who will be delighted to answer any questions you may have.

You can either contact customer services on 01254 300 268 or sales@aromatize.co.uk

Or, write to us at:

Aromatize Ltd
East Wing Offices
Junction 7 Business Park
Accrington
Lancashire
BB5 5JW

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Effective Date: 31-Jan-2025
Last Updated: 31-Jan-2025

 

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